The staff genuinely care about guests ensuring a comfortable and memorable stay. Breakfast options were high quality, and the heated outdoor pool provided a refreshing escape after a day exploring the city.

This was just a strong match for a lightning trip in Bordeaux with exceptional value. Enjoyed having breakfast in the room, even though it was a bit pricey. Make sure to check for stairs when picking a suite if traveling with kids.

Cozy vibes and great service

Had a blast during my stay! The staff were super friendly, constantly making sure I had everything I needed. I absolutely loved chilling out in the garden area for breakfast near the pool. Just a short walk to all the fun spots in the city. Only wish the pool area had more seating options.

Dining at Le Palais Gallien was a culinary dream! The sensational tasting menu had my taste buds dancing, and breakfast was a delicious start to each day. The inviting bar area was perfect for unwinding with a drink after exploring Bordeaux's lively streets.

While the duplex suite was spacious, it felt a bit dated compared to the other rooms. The sleeper sofa wasn’t ideal for comfort, and the glass staircase needed a curtain to keep the light at bay for proper snooze time.

The unique room layouts exude character, offering a memorable stay. The outdoor heated pool provides a refreshing retreat, perfect for unwinding after a day exploring the area.

Noise insulation lacks effectiveness, leading to disturbances from nearby rooms. Breakfast options fall short for a luxury experience. limited fruit choices and frequent out-of-stock items were disappointing. the rooftop bar remains unattended during peak hours, leaving guests to search for service. The temperature control in private jacuzzis didn't meet comfort expectations. Some common areas felt cramped due to limited seating, detracting from the overall enjoyment of the space.

Strongly recommend for couples

We had the most AMAZING time here! ! The staff went above and beyond for my wife's birthday, decorating the room and leaving us special treats like delightful chocolates. We even had a lovely balcony overlooking the quiet street and it felt incredibly intimate.

It wasn’t exactly a bargain, but honestly, it was worth it for the experience we had.

I absolutely loved my stay! The jacuzzi on the terrace was perfect for relaxation, and they went out of their way to make my partner's birthday extra special with decorations and treats. The amenities were top-notch, although the room was a bit different than the photos, it still delivered a fantastic experience.

Staff provided a warm welcome with thoughtful touches like welcome notes and treats in the spacious, comfortable room. The extensive breakfast buffet featured delicious, home-baked bread, and the location made it easy to explore nearby attractions. the bathroom could have used more attention to detail, and the pool area lacked sufficient seating during busy times, making relaxation challenging.

the staff made our stay special with little treats. breakfast could use more variety.

The intimate lounge area, adorned with exceptional plasterwork mouldings, was a delight for relaxation, perfectly combining elegance and comfort, making it accessible for senior guests like myself. The staff's personal touches truly enhanced our experience.

Some areas require more seating for relaxation.